Terms & Conditions
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Welcome to Ullmatech. These terms explain the basic rules for using our website and free online tools, including our Website Health Check. We’ve tried to keep them straightforward. If you become an Ullmatech client, the services we provide will be covered separately by the terms agreed as part of your quotation, proposal or contract.
About Ullmatech
Ullmatech provides website design and development, graphic design, digital marketing, website support and other digital services.
We also provide free tools and resources designed to help businesses understand and improve their websites.
Using our website
You’re welcome to browse our website and use the tools and resources we make available.
All we ask is that you use them reasonably and lawfully.
Please don’t:
- attempt to interfere with or damage our website or systems;
- deliberately overload our services;
- attempt to bypass security or usage restrictions;
- use automated systems to abuse or excessively access our services;
- attempt to gain unauthorised access to our systems or someone else’s;
- use our website or tools for unlawful, fraudulent or malicious purposes; or
- copy or commercially exploit our tools or services without our permission.
We may restrict or block access where we reasonably believe our website or tools are being abused.
Our Website Health Check
Our Website Health Check is designed to give you a useful overview of the health of a website and highlight areas that might be worth improving.
It uses automated testing and Ullmatech’s own analysis to look at areas such as:
- website performance;
- SEO;
- technical health;
- mobile experience;
- accessibility-related issues; and
- other website quality signals.
The Health Check may provide an overall score, individual category scores, identified issues, priorities and recommendations.
We hope you find them useful – but they shouldn’t be treated as the final word on your website.
Health Check results aren’t guarantees
Websites are complicated and automated testing has limitations.
A Health Check can occasionally miss something, identify something that turns out not to be important, or be unable to complete a particular test.
Results can also change depending on factors such as your website configuration, hosting, network conditions, third-party services and changes made to your website.
For that reason:
- a high score doesn’t guarantee that your website is perfect;
- a low score doesn’t necessarily mean everything identified needs fixing;
- SEO recommendations don’t guarantee rankings or traffic;
- performance scores may vary between tests;
- security-related checks aren’t a penetration test or security certification; and
- automated accessibility checks aren’t a complete accessibility or WCAG compliance audit.
Think of the Health Check as a very useful starting point rather than a substitute for human judgement.
That’s also why we offer a Human Review.
Human Reviews
If you ask us to take a closer look at your website, we’ll use our experience and professional judgement to review the site and the findings from your Health Check.
We may consider things that an automated test can’t properly understand, such as:
- what your website is trying to achieve;
- how clearly it explains what you do;
- user experience;
- conversion opportunities;
- trust and credibility;
- design and messaging; and
- which technical findings are actually worth worrying about.
Our recommendations represent our opinion based on the information available at the time.
There’s no obligation to purchase anything from Ullmatech after receiving a Human Review.
Websites you submit
You may submit a publicly accessible website to our Website Health Check.
Please don’t use the Health Check to probe private systems, bypass access restrictions, interfere with another website or carry out activity that would be unlawful or unauthorised.
We may apply reasonable rate limits and security controls to protect our service and other websites.
Availability of our free tools
We want our free tools to be useful and reliable, but we can’t promise they’ll be available every minute of every day.
We may occasionally need to:
- perform maintenance;
- change how a tool works;
- add or remove checks;
- update our scoring methods;
- introduce usage limits; or
- temporarily suspend a service.
We may also improve or replace our tools over time.
This means a Health Score produced today isn’t necessarily directly comparable with a score produced using a future version of the Health Check.
We don’t guarantee that reports generated by free tools will remain available indefinitely, so please keep any information you particularly need.
Information on our website
We make reasonable efforts to keep the information on our website accurate and useful.
However, website content, articles, guides, Health Check results and other free resources are provided for general information.
They aren’t intended to constitute legal, financial, cybersecurity or other regulated professional advice.
If something is particularly important to your business, you should consider whether specialist advice or a more detailed professional assessment is appropriate.
Third-party services and links
Our website and tools may use or link to third-party websites, software and services.
We don’t control those third parties and can’t guarantee that their services will always be available, accurate or unchanged.
If you follow a link to another website, that website’s own terms and privacy practices will apply.
Intellectual property
Unless otherwise stated, the Ullmatech website, branding, design, content and tools are owned by or licensed to Ullmatech.
You’re welcome to view our content, share links to it and use our free tools for their intended purpose.
Please don’t reproduce, resell, copy, reverse engineer or commercially exploit our website, Health Check, reports, scoring systems or other tools without our permission.
You remain responsible for and retain any rights you have in information you submit to us.
Our responsibility to you
We will use reasonable care in operating our website and services.
However, free website content and tools are provided without a guarantee that every result, recommendation or piece of information will be completely accurate or suitable for every situation.
We’re not responsible for problems caused by circumstances outside our reasonable control, including failures of hosting providers, internet services or other third-party platforms.
You remain responsible for deciding whether to make changes to a website based on information or recommendations provided by our free tools.
Nothing in these terms excludes or limits responsibility where it would be unlawful for us to do so.
If you’re using our website or tools as a consumer, nothing in these terms affects your statutory consumer rights.
If you become an Ullmatech client
These website terms cover the use of our website and free online tools.
If you ask Ullmatech to carry out paid work, we’ll agree the scope, price and other important details with you separately.
The quotation, proposal or contract for that work may include additional Terms & Conditions covering matters such as payment, revisions, project timescales, intellectual property, support and cancellation.
Those terms will apply to the paid services we provide.
Changes to these terms
We may update these Website Terms occasionally as our website, tools or services change.
The latest version will always be published here and we’ll update the date at the top of the page.
Changes won’t retrospectively alter the terms of paid work we’ve already agreed with a client.
English law
These Website Terms are governed by the laws of England and Wales.
If you’re using our website as a consumer, you’ll retain any mandatory legal rights that apply to you based on where you live.
Questions?
If you’re unsure about anything in these terms, you can contact us at:
Ullmatech
21 Chapel Lane
Butleigh
Somerset
BA6 8TB
United Kingdom
Email: hello@ullmatech.co.uk
Telephone: 01428 751188
